Frequently asked questions
LeatherStraps.org:
Your most common questions answered
LeatherStraps.org is a platform that specializes in providing high-quality leather straps for various products such as watches, belts, bags, and other accessories. We also offer handmade artisanal leather skiving knives and leather scalpels for cutting patterns. Our goal is to offer our customers a wide variety of premium leather products and tools at affordable prices.
Yes, our leather straps are made from 100% genuine leather sourced from reputable suppliers. We ensure the quality and authenticity of the materials used in our products to provide our customers with durable and comfortable straps.
Yes, we offer custom-made services for specific requests in terms of size, design, color, material as well as custom knife orders for both leather skiving knives and leather scalpels. Please contact us through our website’s contact form with your requirements so we can provide you with a quote and guide you through the ordering process.
Once your order has been placed and confirmed, it usually takes 1-2 business days for processing before being shipped out. Shipping times may vary based on your location and chosen shipping method. For custom orders or forged knives, there will be a 1 week production time before being shipped. Custom watch straps take 3 days to create before shipping.
Yes, we ship to the US and Canada only using USPS to ensure that your order reaches you safely and promptly.
We have a 30-day return policy from the delivery date of your order. If you’re unsatisfied with the product or received a faulty item, please contact us immediately so that we can assist in processing the return or exchange.
To maintain the appearance and prolong the life of your leather strap, avoid exposure to water or excessive moisture, clean gently with a soft cloth or specialized leather cleaner when necessary, and store it in a cool dry place away from direct sunlight. For leather skiving knives and scalpels, keep them clean and sharp by using proper sharpening techniques and store them safely when not in use.
Our website provides a handy guide on how to measure and choose the right strap size for your specific accessory. If you’re still unsure, feel free to reach out to our customer support for assistance.
The lifespan of a leather strap or tool depends on factors such as usage, care, and environmental conditions. With proper maintenance, genuine leather straps can last several years while well-cared-for tools can serve you even longer. However, it is recommended to replace any worn or damaged straps/tools to ensure the functionality and appearance of your accessories.
Absolutely! We’re here to help answer any questions you may have about our products, services, or your order status. Please visit our Contact Us page on our website or email us at info@leatherstraps.org for assistance from our dedicated customer support team.